Have Questions?
Many of our customers with sensitive skin have found our products to be gentle and soothing. However, every individual's skin is unique, so we recommend patch testing a small area before full application to ensure compatibility. Additionally, our products are free from harsh chemicals and synthetic fragrances, making them a great option for those with sensitivities.
We use a wide range of natural and organic ingredients in our products. Each product has a unique formulation designed to provide specific benefits. Common ingredients you'll find in our products include botanical extracts, plant oils, vitamins, and minerals, all carefully selected for their nourishing and skin-loving properties.
Yes, we are proud to be a cruelty-free brand. We do not conduct any animal testing, and our products are certified cruelty-free by reputable organizations. We believe in the ethical treatment of animals and ensure that our products are developed without any harm to our furry friends.
Placing an order with True Colour Beauty is quick and easy. Simply browse our online store, select the products you desire, and add them to your cart. Proceed to the checkout process, where you'll provide your shipping and payment details. Once your order is confirmed, we'll take care of the rest.
Yes, absolutely! Once your order is shipped, we'll provide you with a tracking number via email. You can use this tracking number to monitor the progress of your package and stay updated on its estimated delivery date. If you have any issues with tracking your order, feel free to reach out to our support team for assistance.
We accept various payment methods, including major credit cards (Visa, Mastercard, American Express), PayPal, and other secure online payment platforms. Rest assured that your payment information is protected and encrypted for a secure transaction.
We apologize for any inconvenience caused by a damaged or defective product. If you receive a damaged item or there is an issue with the product, please contact our customer support team immediately. We will gladly assist you in resolving the issue and arranging a replacement or refund as necessary.